Phone Service

The City of Monroe Utilities Department is now offering Voice Over Internet Protocol (VOIP) telephone services to its customers. Please contact us for further information.

Residential Rate

Residential Phone = $29.95

Residential FCC Fee = $4.48 per line

911 Fee = $1.50 per line

Residential Sales Tax = $2.10 per line

Commercial Rate

Commercial Phone = $39.95

Commercial FCC Fee = $9.07 per line

911 Fee = $1.50 per line

Commercial Sales Tax = $2.80 per line

One Time Charges and Optional Fees

Installation or Transfer Charge = $55.00

800 number = $30.00

Fax Phone = $15.95

411 Directory Assistance = $1.50 per call

Port your existing telephone number from another service provider = $24.00

Residential Bundled Service Packages

Phone/25Mbps Internet Bundle*                                            $57.95

*25mbps internet is not the wireless service

Commercial Bundled Service Packages

Commercial Phone                                                         $39.95

Phone/25Mbps Internet Bundle*                          $79.95

*25mbps internet is not the wireless service