Internet
INTERNET SERVICE RATES
A Start-Up Charge of $55.00 must be paid before installation.
The City of Monroe cannot guarantee upload or download speeds or uninterrupted, error-free service. Speed availability, capabilities, and provisioning vary depending on several factors: network and terrain conditions; Internet, website, or network congestion; effect of wi-fi use; number of concurrent users; personal device limitations; and customer location.
CABLE MODEM INTERNET SERVICE:
2Mbps/1Mbps $23.95
8Mbps/2Mbps $36.95
25Mbps/3Mbps $46.95
50Mbps/5Mbps $71.95
75Mbps/8Mbps $101.95
100Mbps/10Mbps $131.95
FIBER INTERNET SERVICE:
If you sign up for our fiber service, you will need a router if you want WiFi. We do provide a Calix Managed Wifi Router for $13.99/month, but you can also use your own. Additional WiFi mesh devices to increase coverage area are $4.99 per month.
Please note that if you own a Modem/Router Combo, it will not work with our fiber service.
RESIDENTIAL SERVICE
25Mbps $23.99
50Mbps $55.99
250Mbps $65.99
500Mbps $75.99
1Gig $85.99
COMMERCIAL/BUSINESS SERVICE NON-SLA:
250Mbps $76.99
500Mbps $101.99
1Gig $206.99
COMMERCIAL/BUSINESS SERVICE SLA:
100Mbps $141.99
250Mbps $161.99
500Mbps $201.99
1Gig $301.99
Upload speeds are equal to download speeds.
MANAGED WIFI SERVICE:
Calix WiFi Service $13.99
Mesh unit $4.99 each
Supporting Documents
Business Telecom Application (53 KB) Email Client Setup Instructions (149 KB) Residential Internet Application (53 KB) Telecom Service Rates (83 KB) Utility Service Requirements (139 KB) 
